(716) 499-8390

We respond 24 hours a day, 7 days a week.

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About Us

Southern Tier Restoration, LLC offers emergency disaster response immediately following the unfortunate event of a fire or flood, as well as mold, ice, and wind damage.

Team Southern Tier Restoration offers “full service flood and fire restoration”. We will take complete responsibility of all aspects of the cleaning, drying, demolition and restoration/rebuilding process so that the homeowner can get back to work and back to their life.

We work closely with the homeowner and those affected and walk them through the remediation process step by step. We will be there to help in any way possible, from help finding temporary placement & providing your family with basic toiletries, to packing needed personal belongings that can immediately be salvaged.

We understand that our customers are usually in unfamiliar territory and are often facing a distressing situation. We are always very sympathetic to their needs and losses. Our team will work quickly to determine what can be restored and what needs to be replaced.

We have experience working directly with insurance companies thus saving the homeowner from any extra burdens during a difficult situation.

It is imperative to dispatch Southern Tier Restoration’s team of trained, uniformed and professional technicians to arrive at the loss quickly in order to prevent secondary damage to the structure and contents.

NOTE: Immediate response is a must in ALL water, fire, smoke and mold losses to prevent secondary damage.

Our Mission

We will work directly with the homeowner to keep them calm, aware and fully informed during each step in the remediation process and are 100% committed to customer and insurance carrier satisfaction.

We will inform the owner of our temporary remediation plan from the senior technician’s visual assessment (until a written remediation plan can be provided).

We will act quickly to extract, dry and clean to prevent costly secondary damage that could potentially increase the overall expense for the insured as well as the insurance company.

We will remediate the damage and restore both structure and content to its pre-existing condition thru top quality, timely and knowledgeable work. Our technicians are highly trained in all aspects of fire, smoke, water and mold restoration and are always pursuing continuing education in these fields.

Green & Earth Friendly Operations

In the day and age where it is becoming a great concern to preserve our environment for ourselves, our children and our children’s children, Southern Tier Restoration uses earth friendly (green) chemicals and building materials as much as possible. However, it is not always the most efficient or cost effective way to complete the mitigation.

NOTE: At the request of our customers, we can special order materials and chemicals to ensure that a job is done 100% environmentally friendly.

EPA Lead Safe certified firm.